Just now i updated Activepresenter to its newest version 9.1.2. Whenever I export any video I use the option ‘MP4(HEVC, AAC)’. But after the update whenever I am trying to export the video it is showing ‘Error While Exporting Video’. In earlier 9.1.1 this did not happen. Why is that?
2nd issue is whenever I select the option in the setting ‘Use JPEG Color Range (Full Range) when exporting video’ and then try to export video in any format HEVC/H.264, the activepresenter abruptly closes. I am facing this 2nd issue since version 9.0.0. In Activepresenter 8 version this did not happen.
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================================
2023-09-30 20:37:55: ActivePresenter 9.1.1 - 64-bit build. (Release Build: 2023.07.19) started
OS: macOS Version 14.0 (Build 23A344)
CPU Count: 8
Hostname: Arnits-MacBook-Pro. Memory: 15,819 MB. Available: 9,874 MB. Memory Load: 37%
Disk Space: 471,482 MB (Free: 32,673 MB)
Project Location: /Users/arnit/Documents/ActivePresenter/
2023-09-30 20:37:55: Settings: Hardware decoding: NO, Hardware rendering: YES, Direct3D recording: YES
2023-09-30 20:37:56: TempDir: /Users/arnit/Library/Application Support/ActivePresenter/temp
2023-09-30 20:37:56: ---------------------LISTING AUDIO DEVICES------------------------
2023-09-30 20:37:56: MacBook Pro Microphone (API: Core Audio, Input: 1, Output: 0, Rate: 48000, Loopback: false, Default Output: false, ID: 79)
2023-09-30 20:37:56: MacBook Pro Speakers (API: Core Audio, Input: 0, Output: 2, Rate: 48000, Loopback: false, Default Output: true, ID: 72)
2023-09-30 20:37:56: --------------------------------------------------------------
2023-09-30 20:37:59: PrepareRibbonBar: 948ms
2023-09-30 20:41:39: Render Project Size: 1366 x 768
2023-09-30 20:41:39: Threads Used: 1 / 8, Memory Available: 8,194/15,820
2023-09-30 20:41:39: Probing to play audio from: MacBook Pro Speakers. Channel: 2. Sample rate: 48000. Pa Sample Format: 8
2023-09-30 20:41:39: Open audio device successes!
2023-09-30 20:42:18: Render Project Size: 1366 x 768
2023-09-30 20:42:18: Threads Used: 1 / 8, Memory Available: 8,231/15,821
2023-09-30 20:42:18: Probing to play audio from: MacBook Pro Speakers. Channel: 2. Sample rate: 48000. Pa Sample Format: 8
2023-09-30 20:42:18: Open audio device successes!
2023-09-30 20:42:31: Render Project Size: 1366 x 768
2023-09-30 20:42:31: Threads Used: 1 / 8, Memory Available: 8,218/15,820
2023-09-30 20:42:31: Probing to play audio from: MacBook Pro Speakers. Channel: 2. Sample rate: 48000. Pa Sample Format: 8
2023-09-30 20:42:31: Open audio device successes!
2023-09-30 20:42:35: Render Project Size: 1366 x 768
2023-09-30 20:42:35: Threads Used: 1 / 8, Memory Available: 8,197/15,820
2023-09-30 20:42:35: Probing to play audio from: MacBook Pro Speakers. Channel: 2. Sample rate: 48000. Pa Sample Format: 8
2023-09-30 20:42:35: Open audio device successes!
2023-09-30 20:43:04: RLMedia: No accelerated colorspace conversion found from yuv420p to argb.
2023-09-30 20:45:46: Render Project Size: 1366 x 768
2023-09-30 20:45:46: Threads Used: 1 / 8, Memory Available: 7,310/15,742
2023-09-30 20:45:46: Probing to play audio from: MacBook Pro Speakers. Channel: 2. Sample rate: 48000. Pa Sample Format: 8
2023-09-30 20:45:46: Open audio device successes!
2023-09-30 20:46:51: RLMedia: No accelerated colorspace conversion found from yuv420p to argb.
2023-09-30 20:47:13: Render Project Size: 1366 x 768
2023-09-30 20:47:13: Threads Used: 1 / 8, Memory Available: 7,332/15,744
2023-09-30 20:47:13: Probing to play audio from: MacBook Pro Speakers. Channel: 2. Sample rate: 48000. Pa Sample Format: 8
2023-09-30 20:47:13: Open audio device successes!
2023-09-30 20:47:27: RLMedia: No accelerated colorspace conversion found from yuv420p to argb.
2023-09-30 20:47:32: Render Project Size: 1366 x 768
2023-09-30 20:47:32: Threads Used: 1 / 8, Memory Available: 7,369/15,743
2023-09-30 20:47:32: Probing to play audio from: MacBook Pro Speakers. Channel: 2. Sample rate: 48000. Pa Sample Format: 8
2023-09-30 20:47:32: Open audio device successes!
2023-09-30 20:47:39: Render Project Size: 1366 x 768
2023-09-30 20:47:39: Threads Used: 1 / 8, Memory Available: 7,364/15,742
2023-09-30 20:47:39: Probing to play audio from: MacBook Pro Speakers. Channel: 2. Sample rate: 48000. Pa Sample Format: 8
2023-09-30 20:47:39: Open audio device successes!
2023-09-30 20:49:18: Render Project Size: 1366 x 768
2023-09-30 20:49:18: Threads Used: 1 / 8, Memory Available: 7,304/15,744
2023-09-30 20:49:18: Probing to play audio from: MacBook Pro Speakers. Channel: 2. Sample rate: 48000. Pa Sample Format: 8
2023-09-30 20:49:18: Open audio device successes!
2023-09-30 22:43:14: ActivePresenter 9.1.1 (Release Build: 2023.07.19) shut down
================================
2023-10-01 10:01:31: ActivePresenter 9.1.1 - 64-bit build. (Release Build: 2023.07.19) started
OS: macOS Version 14.0 (Build 23A344)
CPU Count: 8
Hostname: Arnits-MacBook-Pro. Memory: 15,820 MB. Available: 9,094 MB. Memory Load: 42%
Disk Space: 471,482 MB (Free: 14,444 MB)
Project Location: /Users/arnit/Documents/ActivePresenter/
2023-10-01 10:01:31: Settings: Hardware decoding: NO, Hardware rendering: YES, Direct3D recording: YES
2023-10-01 10:01:31: TempDir: /Users/arnit/Library/Application Support/ActivePresenter/temp
2023-10-01 10:01:32: ---------------------LISTING AUDIO DEVICES------------------------
2023-10-01 10:01:32: MacBook Pro Microphone (API: Core Audio, Input: 1, Output: 0, Rate: 48000, Loopback: false, Default Output: false, ID: 79)
2023-10-01 10:01:32: MacBook Pro Speakers (API: Core Audio, Input: 0, Output: 2, Rate: 48000, Loopback: false, Default Output: true, ID: 72)
2023-10-01 10:01:32: --------------------------------------------------------------
2023-10-01 10:01:33: Opening project: /Users/arnit/Documents/untitled folder/Analog Circuits Ifteqar Ahmed Sir Class 2.approj
2023-10-01 10:01:35: PrepareRibbonBar: 800ms
2023-10-01 10:01:35: RLMedia: No accelerated colorspace conversion found from yuv420p to argb.
2023-10-01 10:01:35: RLMedia: No accelerated colorspace conversion found from yuv420p to argb.
================================
2023-10-01 10:06:16: ActivePresenter 9.1.2 - 64-bit build. (Release Build: 2023.09.29) started
OS: macOS Version 14.0 (Build 23A344)
CPU Count: 8
Hostname: Arnits-MacBook-Pro. Memory: 15,820 MB. Available: 8,655 MB. Memory Load: 45%
Disk Space: 471,482 MB (Free: 14,103 MB)
Project Location: /Users/arnit/Documents/ActivePresenter/
2023-10-01 10:06:16: Settings: Hardware decoding: NO, Hardware rendering: YES, Direct3D recording: YES
2023-10-01 10:06:16: TempDir: /Users/arnit/Library/Application Support/ActivePresenter/temp
2023-10-01 10:06:17: ---------------------LISTING AUDIO DEVICES------------------------
2023-10-01 10:06:17: MacBook Pro Microphone (API: Core Audio, Input: 1, Output: 0, Rate: 48000, Loopback: false, Default Output: false, ID: 79)
2023-10-01 10:06:17: MacBook Pro Speakers (API: Core Audio, Input: 0, Output: 2, Rate: 48000, Loopback: false, Default Output: true, ID: 72)
2023-10-01 10:06:17: --------------------------------------------------------------
2023-10-01 10:06:18: PrepareRibbonBar: 630ms
2023-10-01 10:06:39: ActivePresenter 9.1.2 (Release Build: 2023.09.29) shut down
================================
2023-10-01 11:28:23: ActivePresenter 9.1.2 - 64-bit build. (Release Build: 2023.09.29) started
OS: macOS Version 14.0 (Build 23A344)
CPU Count: 8
Hostname: Arnits-MacBook-Pro. Memory: 15,820 MB. Available: 7,458 MB. Memory Load: 52%
Disk Space: 471,482 MB (Free: 14,189 MB)
Project Location: /Users/arnit/Documents/ActivePresenter/
2023-10-01 11:28:23: Settings: Hardware decoding: NO, Hardware rendering: YES, Direct3D recording: YES
2023-10-01 11:28:23: TempDir: /Users/arnit/Library/Application Support/ActivePresenter/temp
2023-10-01 11:28:23: ---------------------LISTING AUDIO DEVICES------------------------
2023-10-01 11:28:23: MacBook Pro Microphone (API: Core Audio, Input: 1, Output: 0, Rate: 48000, Loopback: false, Default Output: false, ID: 79)
2023-10-01 11:28:23: MacBook Pro Speakers (API: Core Audio, Input: 0, Output: 2, Rate: 48000, Loopback: false, Default Output: true, ID: 72)
2023-10-01 11:28:23: --------------------------------------------------------------
2023-10-01 11:28:25: PrepareRibbonBar: 1001ms
2023-10-01 11:30:08: ActivePresenter 9.1.2 (Release Build: 2023.09.29) shut down
================================
2023-10-01 11:34:55: ActivePresenter 9.1.2 - 64-bit build. (Release Build: 2023.09.29) started
OS: macOS Version 14.0 (Build 23A344)
CPU Count: 8
Hostname: Arnits-MacBook-Pro. Memory: 15,821 MB. Available: 10,432 MB. Memory Load: 34%
Disk Space: 471,482 MB (Free: 14,302 MB)
Project Location: /Users/arnit/Documents/ActivePresenter/
2023-10-01 11:34:55: Settings: Hardware decoding: NO, Hardware rendering: YES, Direct3D recording: YES
2023-10-01 11:34:55: TempDir: /Users/arnit/Library/Application Support/ActivePresenter/temp
2023-10-01 11:34:55: ---------------------LISTING AUDIO DEVICES------------------------
2023-10-01 11:34:55: MacBook Pro Microphone (API: Core Audio, Input: 1, Output: 0, Rate: 48000, Loopback: false, Default Output: false, ID: 79)
2023-10-01 11:34:55: MacBook Pro Speakers (API: Core Audio, Input: 0, Output: 2, Rate: 48000, Loopback: false, Default Output: true, ID: 72)
2023-10-01 11:34:55: --------------------------------------------------------------
2023-10-01 11:34:57: Opening project: /Users/arnit/Documents/untitled folder/Analog Circuits Ifteqar Ahmed Sir Class 2.approj
2023-10-01 11:34:58: PrepareRibbonBar: 868ms
2023-10-01 11:34:59: RLMedia: No accelerated colorspace conversion found from yuv420p to argb.
2023-10-01 11:34:59: RLMedia: No accelerated colorspace conversion found from yuv420p to argb.
2023-10-01 11:35:23: Export video to file: /Users/arnit/Documents/untitled folder/Analog Circuits Ifteqar Ahmed Sir Class 2.mp4, audio: {"quality":100,"rateDen":1,"rateNum":48000,"colorSpace":8,"codec":4,"channel":2,"type":1}, video: {"quality":100,"rateDen":1,"rateNum":60,"codec":10002,"height":768,"width":1366,"colorSpace":8,"type":2}
2023-10-01 11:35:23: Render Project Size: 1366 x 768
2023-10-01 11:35:23: Threads Used: 1 / 8, Memory Available: 9,406/15,819
2023-10-01 11:35:23: RLMedia: Error setting max bitrate property: -12900
2023-10-01 11:35:23: RLMedia: popping: -542398533
2023-10-01 11:35:23: Could not open stream, open codec failed
2023-10-01 11:35:23: RLMedia: Error encoding frame: -12905
2023-10-01 11:36:23: Export video to file: /Users/arnit/Documents/untitled folder/Analog Circuits Ifteqar Ahmed Sir Class 2.mp4, audio: {"quality":100,"rateDen":1,"rateNum":48000,"colorSpace":8,"codec":4,"channel":2,"type":1}, video: {"quality":100,"rateDen":1,"rateNum":60,"codec":10001,"height":768,"width":1366,"colorSpace":8,"type":2}
2023-10-01 11:36:23: Render Project Size: 1366 x 768
2023-10-01 11:36:23: Threads Used: 1 / 8, Memory Available: 9,383/15,820
2023-10-01 12:06:44: Exporting video completed in 1820 seconds.
2023-10-01 12:07:27: Export video to file: /Users/arnit/Documents/ActivePresenter/0/Analog Circuits Ifteqar Ahmed Sir Class 2.mp4, audio: {"quality":100,"rateDen":1,"rateNum":48000,"colorSpace":8,"codec":4,"channel":2,"type":1}, video: {"quality":100,"rateDen":1,"rateNum":60,"codec":10002,"height":768,"width":1366,"colorSpace":8,"type":2}
2023-10-01 12:07:27: Render Project Size: 1366 x 768
2023-10-01 12:07:27: Threads Used: 1 / 8, Memory Available: 5,391/12,064
2023-10-01 12:07:27: RLMedia: Error setting max bitrate property: -12900
2023-10-01 12:07:27: RLMedia: popping: -542398533
2023-10-01 12:07:27: Could not open stream, open codec failed
2023-10-01 12:07:27: RLMedia: Error encoding frame: -12905
2023-10-01 12:08:10: ActivePresenter 9.1.2 (Release Build: 2023.09.29) shut down
================================
2023-10-01 12:49:31: ActivePresenter 9.1.2 - 64-bit build. (Release Build: 2023.09.29) started
OS: macOS Version 14.0 (Build 23A344)
CPU Count: 8
Hostname: Arnits-MacBook-Pro. Memory: 15,821 MB. Available: 9,757 MB. Memory Load: 38%
Disk Space: 471,482 MB (Free: 14,168 MB)
Project Location: /Users/arnit/Documents/ActivePresenter/
2023-10-01 12:49:31: Settings: Hardware decoding: NO, Hardware rendering: YES, Direct3D recording: YES
2023-10-01 12:49:31: TempDir: /Users/arnit/Library/Application Support/ActivePresenter/temp
2023-10-01 12:49:31: ---------------------LISTING AUDIO DEVICES------------------------
2023-10-01 12:49:31: MacBook Pro Microphone (API: Core Audio, Input: 1, Output: 0, Rate: 48000, Loopback: false, Default Output: false, ID: 79)
2023-10-01 12:49:31: MacBook Pro Speakers (API: Core Audio, Input: 0, Output: 2, Rate: 48000, Loopback: false, Default Output: true, ID: 72)
2023-10-01 12:49:31: --------------------------------------------------------------
2023-10-01 12:49:33: PrepareRibbonBar: 498ms
2023-10-01 12:50:10: Opening project: /Users/arnit/Documents/untitled folder/Analog Circuits Ifteqar Ahmed Sir Class 2.approj
2023-10-01 12:50:10: RLMedia: No accelerated colorspace conversion found from yuv420p to argb.
2023-10-01 12:50:10: RLMedia: No accelerated colorspace conversion found from yuv420p to argb.
2023-10-01 12:50:26: Export video to file: /Users/arnit/Documents/ActivePresenter/Analog Circuits Ifteqar Ahmed Sir Class 2.mp4, audio: {"quality":100,"rateDen":1,"rateNum":48000,"colorSpace":8,"codec":4,"channel":2,"type":1}, video: {"quality":100,"rateDen":1,"rateNum":60,"codec":10002,"height":768,"width":1366,"colorSpace":9,"type":2}
2023-10-01 12:50:26: Render Project Size: 1366 x 768
2023-10-01 12:50:26: Threads Used: 1 / 8, Memory Available: 8,463/15,820
================================
2023-10-01 12:50:36: ActivePresenter 9.1.2 - 64-bit build. (Release Build: 2023.09.29) started
OS: macOS Version 14.0 (Build 23A344)
CPU Count: 8
Hostname: Arnits-MacBook-Pro. Memory: 15,820 MB. Available: 8,500 MB. Memory Load: 46%
Disk Space: 471,482 MB (Free: 13,965 MB)
Project Location: /Users/arnit/Documents/ActivePresenter/
2023-10-01 12:50:36: Settings: Hardware decoding: NO, Hardware rendering: YES, Direct3D recording: YES
2023-10-01 12:50:36: TempDir: /Users/arnit/Library/Application Support/ActivePresenter/temp
2023-10-01 12:50:36: ---------------------LISTING AUDIO DEVICES------------------------
2023-10-01 12:50:36: MacBook Pro Microphone (API: Core Audio, Input: 1, Output: 0, Rate: 48000, Loopback: false, Default Output: false, ID: 79)
2023-10-01 12:50:36: MacBook Pro Speakers (API: Core Audio, Input: 0, Output: 2, Rate: 48000, Loopback: false, Default Output: true, ID: 72)
2023-10-01 12:50:36: --------------------------------------------------------------
2023-10-01 12:50:37: PrepareRibbonBar: 380ms
2023-10-01 12:50:59: Opening project: /Users/arnit/Documents/untitled folder/Analog Circuits Ifteqar Ahmed Sir Class 2.approj
2023-10-01 12:50:59: RLMedia: No accelerated colorspace conversion found from yuv420p to argb.
2023-10-01 12:50:59: RLMedia: No accelerated colorspace conversion found from yuv420p to argb.
2023-10-01 12:51:18: Export video to file: /Users/arnit/Documents/ActivePresenter/Analog Circuits Ifteqar Ahmed Sir Class 2.mp4, audio: {"quality":100,"rateDen":1,"rateNum":48000,"colorSpace":8,"codec":4,"channel":2,"type":1}, video: {"quality":100,"rateDen":1,"rateNum":60,"codec":10001,"height":768,"width":1366,"colorSpace":8,"type":2}
2023-10-01 12:51:18: Render Project Size: 1366 x 768
2023-10-01 12:51:18: Threads Used: 1 / 8, Memory Available: 7,407/15,820
2023-10-01 12:51:44: Export video to file: /Users/arnit/Documents/ActivePresenter/Analog Circuits Ifteqar Ahmed Sir Class 2.mp4, audio: {"quality":100,"rateDen":1,"rateNum":48000,"colorSpace":8,"codec":4,"channel":2,"type":1}, video: {"quality":100,"rateDen":1,"rateNum":60,"codec":10001,"height":768,"width":1366,"colorSpace":9,"type":2}
2023-10-01 12:51:44: Render Project Size: 1366 x 768
2023-10-01 12:51:44: Threads Used: 1 / 8, Memory Available: 7,381/15,820
================================
2023-10-01 12:51:48: ActivePresenter 9.1.2 - 64-bit build. (Release Build: 2023.09.29) started
OS: macOS Version 14.0 (Build 23A344)
CPU Count: 8
Hostname: Arnits-MacBook-Pro. Memory: 15,820 MB. Available: 7,472 MB. Memory Load: 52%
Disk Space: 471,482 MB (Free: 13,540 MB)
Project Location: /Users/arnit/Documents/ActivePresenter/
2023-10-01 12:51:48: Settings: Hardware decoding: NO, Hardware rendering: YES, Direct3D recording: YES
2023-10-01 12:51:48: TempDir: /Users/arnit/Library/Application Support/ActivePresenter/temp
2023-10-01 12:51:49: ---------------------LISTING AUDIO DEVICES------------------------
2023-10-01 12:51:49: MacBook Pro Microphone (API: Core Audio, Input: 1, Output: 0, Rate: 48000, Loopback: false, Default Output: false, ID: 79)
2023-10-01 12:51:49: MacBook Pro Speakers (API: Core Audio, Input: 0, Output: 2, Rate: 48000, Loopback: false, Default Output: true, ID: 72)
2023-10-01 12:51:49: --------------------------------------------------------------
2023-10-01 12:51:50: PrepareRibbonBar: 384ms
2023-10-01 12:52:12: ActivePresenter 9.1.2 (Release Build: 2023.09.29) shut down
================================
2023-10-01 12:52:15: ActivePresenter 9.1.2 - 64-bit build. (Release Build: 2023.09.29) started
OS: macOS Version 14.0 (Build 23A344)
CPU Count: 8
Hostname: Arnits-MacBook-Pro. Memory: 15,819 MB. Available: 8,931 MB. Memory Load: 43%
Disk Space: 471,482 MB (Free: 13,346 MB)
Project Location: /Users/arnit/Documents/ActivePresenter/
2023-10-01 12:52:15: Settings: Hardware decoding: NO, Hardware rendering: YES, Direct3D recording: YES
2023-10-01 12:52:15: TempDir: /Users/arnit/Library/Application Support/ActivePresenter/temp
2023-10-01 12:52:15: ---------------------LISTING AUDIO DEVICES------------------------
2023-10-01 12:52:15: MacBook Pro Microphone (API: Core Audio, Input: 1, Output: 0, Rate: 48000, Loopback: false, Default Output: false, ID: 79)
2023-10-01 12:52:15: MacBook Pro Speakers (API: Core Audio, Input: 0, Output: 2, Rate: 48000, Loopback: false, Default Output: true, ID: 72)
2023-10-01 12:52:15: --------------------------------------------------------------
2023-10-01 12:52:16: PrepareRibbonBar: 375ms
2023-10-01 12:52:37: Opening project: /Users/arnit/Documents/untitled folder/Analog Circuits Ifteqar Ahmed Sir Class 2.approj
2023-10-01 12:52:38: RLMedia: No accelerated colorspace conversion found from yuv420p to argb.
2023-10-01 12:52:38: RLMedia: No accelerated colorspace conversion found from yuv420p to argb.
2023-10-01 12:52:55: Export video to file: /Users/arnit/Documents/ActivePresenter/Analog Circuits Ifteqar Ahmed Sir Class 2.mp4, audio: {"quality":100,"rateDen":1,"rateNum":48000,"colorSpace":8,"codec":4,"channel":2,"type":1}, video: {"quality":100,"rateDen":1,"rateNum":60,"codec":10002,"height":768,"width":1366,"colorSpace":8,"type":2}
2023-10-01 12:52:55: Render Project Size: 1366 x 768
2023-10-01 12:52:55: Threads Used: 1 / 8, Memory Available: 7,996/15,820
2023-10-01 12:52:55: RLMedia: Error setting max bitrate property: -12900
2023-10-01 12:52:55: RLMedia: popping: -542398533
2023-10-01 12:52:55: Could not open stream, open codec failed
2023-10-01 12:52:55: RLMedia: Error encoding frame: -12905
2023-10-01 12:54:50: Export video to file: /Users/arnit/Documents/ActivePresenter/Analog Circuits Ifteqar Ahmed Sir Class 2.mp4, audio: {"quality":100,"rateDen":1,"rateNum":48000,"colorSpace":8,"codec":4,"channel":2,"type":1}, video: {"quality":100,"rateDen":1,"rateNum":60,"codec":10002,"height":768,"width":1366,"colorSpace":8,"type":2}
2023-10-01 12:54:50: Render Project Size: 1366 x 768
2023-10-01 12:54:50: Threads Used: 1 / 8, Memory Available: 7,903/15,818
2023-10-01 12:54:50: RLMedia: Error setting max bitrate property: -12900
2023-10-01 12:54:50: RLMedia: popping: -542398533
2023-10-01 12:54:50: Could not open stream, open codec failed
2023-10-01 12:54:50: RLMedia: Error encoding frame: -12905
2023-10-01 12:58:03: Opening project: /Users/arnit/Documents/untitled folder/Analog Circuits Ifteqar Ahmed Sir Class 2.approj
2023-10-01 12:58:03: RLMedia: No accelerated colorspace conversion found from yuv420p to argb.
2023-10-01 12:58:03: RLMedia: No accelerated colorspace conversion found from yuv420p to argb.