Problem:
we ran into this showstopper relating to this question I asked before (Video in HTML5 slides got cut off). We’re on v8.3.0 (later versions have other issues that were separate showstopper for us (Regression bug: forever loading on iPhone)).
We try to create an effect of real person talking with a character. So it’s critical that the real person speaks first, then the character answers and the person speaks again, etc. Sometimes we need the character to speak first too. We do this by aligning the character’s animation and voice to the real person’s long video with appropriate timing on the timeline. We do not show any control for the real person’s video.
This works perfectly when previewing locally.
But this becomes a nightmare on client’s phone with varied network conditions. The symptom is the real person’s video may load and buffer at random while the characters’ animation and voice continue to go on per predefined timing. This creates a unacceptable/confusing/unpredictable experience that the conversation is totally out of order and messed up.
Is there a workaround to address this (basd on v8.3.0, as we cannot move to later versions due to other showstoppers)?
ActivePresenter version: v8.3.0
OS: windows 10. clients on a smartphone
Notes: Please help as this is a absolute showstopper for us