Hi @Rohan_Kumar,
Thanks for contacting us in both email and our user community.
Since the issue happens to your laptop while exporting the video, kindly take a look at the cached folder:
C:\Users\<user_name>\Documents\ActivePresenter\.ActivePresenterCachedProjects. (for Windows)
Users/<user_name>/Documents/ActivePresenter/.ActivePresenterCachedProjects (for macOS)
Kindly note that “.ActivePresenterCachedProjects” is a hidden folder so you might need to turn the “Show Hidden Files” option on (for Windows) or press “Command” + “Shift” + “.” (for macOS) to see it.
If there are video, or audio files here, you can copy them to another folder and open them with ActivePresenter for editing.
Otherwise, there is no way to recover your video, unfortunately.
All the best,
Thuy