I’ve checked your project and see that you exported to SCORM 1.2 format.
Is it right?
SCORM 1.2 has only one variable
lesson_status for both completion and success status.
This variable can have one of the following values:
incomplete, completed, passed, failed, browsed, not attempted.
ActivePresenter will use
incomplete/completed values for Demonstration mode. In other modes (Tutorial, Practice, Test), the variable value will be set to
failed when the user completes the scorm.
Maybe your LMS doesn’t consider
failed value as completed so you see the completion status is incomplete. For example, when the user completes a SCORM 1.2 package, SCORM Cloud displays Success status correctly, but Completion status as incomplete: