ActivePresenter forgets to keep recording screen

[Hang (Hang Nguyen)]

Thank you for sending the log file.

Please refer to this thread for details regarding the problem you are encountering while recording your screen:

ActivePresenter Video Issues when OS/PC crashes

Thank you for sending us the log. We have checked it and it seems that the issue happens related to your graphics card. Here are our advice for you: If you manually lock the computer screen or choose an automatic screen-lock after a set number of minutes, you should stop doing so/ omit the option to see if it works. If not, then deselect the Use Direct3D for recording screen option in the image you sent first. Besides, if the disk is full, Windows may work incorrectly. Therefore, please make…

Regards,