Zoom-and-pan not working

Elder_Machado · August 15, 2018, 4:56pm

Problem: Zoom-and-pan shows correctly on the in-app preview, but when exporting a MP4 file, it won’t add this effect.

ActivePresenter Version: 7.3.2

OS: Windows 10 Pro for Workstations 64-bits 1803 17134.165

Notes: It’s been a couple of versions that many bugs are appearing without solution. It seems ActivePresenter is not as active as before. It keeps doing great yet, despite some bugs. Please, fix it!!!

Elder_Machado · August 15, 2018, 5:03pm

These are the logs, reduced (I cannot upload a file because I’m a new user : )
2018-08-15 11:14:05: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 11:14:07: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 11:15:19: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 11:15:20: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 11:15:57: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 11:15:59: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 11:16:12: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 11:16:14: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 11:16:52: Audio Decode Stats: Process 674634.000000, Wait 12.000000
2018-08-15 11:16:52: Audio Encoding Stats: Process 4596.000000, Wait 670150.000000
2018-08-15 11:16:54: Video Decode Stats: Process 676030.000000, Wait 0.000000, Decode 555620.000000
2018-08-15 11:16:54: Video Encoding Stats: Process 38152.000000, Wait 637817.000000
2018-08-15 11:31:03: RLMedia: MFT name: ‘H264 Encoder MFT’
2018-08-15 11:31:03: RLMedia: MF Setting Framerate: 24 / 1
2018-08-15 11:31:03: RLMedia: MF Setting Nominal Range: 2
2018-08-15 11:31:03: RLMedia: MF Setting Quality: 75
2018-08-15 11:31:03: RLMedia: MF Setting GOPSize: 72
2018-08-15 11:31:04: RLMedia: MF Setting Framerate: 24 / 1
2018-08-15 11:31:04: RLMedia: MF Setting Nominal Range: 2
2018-08-15 11:31:04: RLMedia: MF Setting Quality: 75
2018-08-15 11:31:04: RLMedia: MF Setting GOPSize: 72
2018-08-15 11:31:04: s16 sample format is not supported, fltp will be used
2018-08-15 11:31:04: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2018-08-15 11:31:04: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2018-08-15 11:36:06: RLMedia: Qavg: 63036.629
2018-08-15 11:36:06: RLMedia: 2 frames left in the queue on closing
2018-08-15 11:31:04: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 11:31:04: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 11:31:04: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 11:31:04: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 11:35:36: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 11:35:38: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 11:35:48: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 11:35:50: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 11:36:00: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 11:36:02: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 11:36:06: Audio Decode Stats: Process 302192.000000, Wait 0.000000
2018-08-15 11:36:06: Video Decode Stats: Process 302367.000000, Wait 15.000000, Decode 271676.000000
2018-08-15 11:36:06: Audio Encoding Stats: Process 1864.000000, Wait 300482.000000
2018-08-15 11:36:06: Video Encoding Stats: Process 9212.000000, Wait 293170.000000
2018-08-15 11:36:16: ActivePresenter 7.3.2 (Release Build: 2018.08.03) shut down

================================
2018-08-15 12:17:09: ActivePresenter 7.3.2 (Release Build: 2018.08.03) started
OS: Windows 10 (build 17134), 64-bit edition. Version: 10.0 - 64 bit
CPU Count: 8
Hostname: PC-Elder. Memory: 8,092 MB. Available: 4,210 MB. Memory Load: 47%
Project Location: C:\Users\TryOnMe-PC\Documents\ActivePresenter
Disk Space: 304,792 MB (Free: 26,235 MB)
2018-08-15 12:17:09: TempDir: C:\Users\TryOnMe-PC\AppData\Roaming\ActivePresenter\temp
2018-08-15 12:17:36: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 12:17:37: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2018-08-15 12:17:37: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 12:17:37: Audio Decode Stats: Process 228.000000, Wait 0.000000
2018-08-15 12:17:37: Audio Encoding Stats: Process 83.000000, Wait 147.000000
2018-08-15 12:17:42: Preparing to play audio to: Altavoces (Dispositivo de High Definition Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2018-08-15 12:17:42: Could not open audio output stream to play: Invalid device. Retrying with default parameters
2018-08-15 12:17:42: Preparing to play audio to: Altavoces (Dispositivo de High Definition Audio). Channel: 2. Sample rate: 44100. Sample Format: 8
2018-08-15 12:17:42: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 12:17:42: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 12:18:07: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 12:19:12: Preparing to play audio to: Altavoces (Dispositivo de High Definition Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2018-08-15 12:19:12: Could not open audio output stream to play: Invalid device. Retrying with default parameters
2018-08-15 12:19:12: Preparing to play audio to: Altavoces (Dispositivo de High Definition Audio). Channel: 2. Sample rate: 44100. Sample Format: 8
2018-08-15 12:19:12: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 12:19:12: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 12:20:14: Preparing to play audio to: Altavoces (Dispositivo de High Definition Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2018-08-15 12:20:14: Could not open audio output stream to play: Invalid device. Retrying with default parameters
2018-08-15 12:20:14: Preparing to play audio to: Altavoces (Dispositivo de High Definition Audio). Channel: 2. Sample rate: 44100. Sample Format: 8
2018-08-15 12:20:14: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 12:20:14: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 12:21:04: Preparing to play audio to: Altavoces (Dispositivo de High Definition Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2018-08-15 12:21:04: Could not open audio output stream to play: Invalid device. Retrying with default parameters
2018-08-15 12:21:04: Preparing to play audio to: Altavoces (Dispositivo de High Definition Audio). Channel: 2. Sample rate: 44100. Sample Format: 8
2018-08-15 12:21:04: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 12:21:04: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 12:21:14: Preparing to play audio to: Altavoces (Dispositivo de High Definition Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2018-08-15 12:21:14: Could not open audio output stream to play: Invalid device. Retrying with default parameters
2018-08-15 12:21:14: Preparing to play audio to: Altavoces (Dispositivo de High Definition Audio). Channel: 2. Sample rate: 44100. Sample Format: 8
2018-08-15 12:21:14: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 12:21:14: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 12:21:49: Preparing to play audio to: Altavoces (Dispositivo de High Definition Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2018-08-15 12:21:49: Could not open audio output stream to play: Invalid device. Retrying with default parameters
2018-08-15 12:21:49: Preparing to play audio to: Altavoces (Dispositivo de High Definition Audio). Channel: 2. Sample rate: 44100. Sample Format: 8
2018-08-15 12:21:49: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 12:21:49: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 12:21:56: Preparing to play audio to: Altavoces (Dispositivo de High Definition Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2018-08-15 12:21:56: Could not open audio output stream to play: Invalid device. Retrying with default parameters
2018-08-15 12:21:56: Preparing to play audio to: Altavoces (Dispositivo de High Definition Audio). Channel: 2. Sample rate: 44100. Sample Format: 8
2018-08-15 12:21:56: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 12:21:56: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 12:22:36: Preparing to play audio to: Altavoces (Dispositivo de High Definition Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2018-08-15 12:22:36: Could not open audio output stream to play: Invalid device. Retrying with default parameters
2018-08-15 12:22:36: Preparing to play audio to: Altavoces (Dispositivo de High Definition Audio). Channel: 2. Sample rate: 44100. Sample Format: 8
2018-08-15 12:22:36: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 12:22:36: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 12:23:46: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 12:23:46: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 12:23:47: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 12:25:02: MF Version: 131184
2018-08-15 12:25:02: RLMedia: MFT name: ‘H264 Encoder MFT’
2018-08-15 12:25:02: RLMedia: MF Setting Framerate: 24 / 1
2018-08-15 12:25:02: RLMedia: MF Setting Nominal Range: 2
2018-08-15 12:25:02: RLMedia: MF Setting Quality: 75
2018-08-15 12:25:02: RLMedia: MF Setting GOPSize: 72
2018-08-15 12:25:02: RLMedia: MF Setting Framerate: 24 / 1
2018-08-15 12:25:02: RLMedia: MF Setting Nominal Range: 2
2018-08-15 12:25:02: RLMedia: MF Setting Quality: 75
2018-08-15 12:25:02: RLMedia: MF Setting GOPSize: 72
2018-08-15 12:25:02: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2018-08-15 12:25:43: Exporting video completed in 41 seconds.
2018-08-15 12:25:02: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 12:25:02: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 12:25:42: Video Decode Stats: Process 40817.000000, Wait 0.000000, Decode 36105.000000
2018-08-15 12:25:42: Video Encoding Stats: Process 2335.000000, Wait 38493.000000
2018-08-15 13:11:58: Start capturing. Mode: Full motion. Method: 0. Capture Size: (1366, 725)
2018-08-15 13:11:58: Video Codec: flashsv. Expecting FPS: 30.00
2018-08-15 13:11:59: Video will be recorded to: C:\Users\TryOnMe-PC\Documents\ActivePresenter.ActivePresenterCachedProjects\Untitled1_tempdir\video_20180815_13-11-59.mkv
2018-08-15 13:11:59: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2018-08-15 13:12:24: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 13:12:23: Stop video recording. Frames recorded: 624. Dropped: 0. Duration: 20753. Average FPS: 30.02
2018-08-15 13:12:23: Recorded video data size: 12044 KB
2018-08-15 13:12:24: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2018-08-15 13:12:24: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 13:12:24: Audio Decode Stats: Process 18.000000, Wait 88.000000
2018-08-15 13:12:24: Audio Encoding Stats: Process 94.000000, Wait 16.000000
2018-08-15 13:12:59: Preparing to play audio to: Altavoces (Dispositivo de High Definition Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2018-08-15 13:12:59: Could not open audio output stream to play: Invalid device. Retrying with default parameters
2018-08-15 13:12:59: Preparing to play audio to: Altavoces (Dispositivo de High Definition Audio). Channel: 2. Sample rate: 44100. Sample Format: 8
2018-08-15 13:12:59: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 13:12:59: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 13:13:20: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 13:13:44: Preparing to play audio to: Altavoces (Dispositivo de High Definition Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2018-08-15 13:13:44: Could not open audio output stream to play: Invalid device. Retrying with default parameters
2018-08-15 13:13:44: Preparing to play audio to: Altavoces (Dispositivo de High Definition Audio). Channel: 2. Sample rate: 44100. Sample Format: 8
2018-08-15 13:13:44: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 13:13:44: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 13:14:50: Preparing to play audio to: Altavoces (Dispositivo de High Definition Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2018-08-15 13:14:50: Could not open audio output stream to play: Invalid device. Retrying with default parameters
2018-08-15 13:14:50: Preparing to play audio to: Altavoces (Dispositivo de High Definition Audio). Channel: 2. Sample rate: 44100. Sample Format: 8
2018-08-15 13:14:50: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 13:14:50: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 13:15:20: Preparing to play audio to: Altavoces (Dispositivo de High Definition Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2018-08-15 13:15:20: Could not open audio output stream to play: Invalid device. Retrying with default parameters
2018-08-15 13:15:20: Preparing to play audio to: Altavoces (Dispositivo de High Definition Audio). Channel: 2. Sample rate: 44100. Sample Format: 8
2018-08-15 13:15:20: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 13:15:20: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 13:16:01: RLMedia: MFT name: ‘H264 Encoder MFT’
2018-08-15 13:16:01: RLMedia: MF Setting Framerate: 24 / 1
2018-08-15 13:16:01: RLMedia: MF Setting Nominal Range: 2
2018-08-15 13:16:01: RLMedia: MF Setting Quality: 75
2018-08-15 13:16:01: RLMedia: MF Setting GOPSize: 72
2018-08-15 13:16:01: RLMedia: MF Setting Framerate: 24 / 1
2018-08-15 13:16:01: RLMedia: MF Setting Nominal Range: 2
2018-08-15 13:16:01: RLMedia: MF Setting Quality: 75
2018-08-15 13:16:01: RLMedia: MF Setting GOPSize: 72
2018-08-15 13:16:01: s16 sample format is not supported, fltp will be used
2018-08-15 13:16:01: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2018-08-15 13:16:01: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2018-08-15 13:16:18: RLMedia: Qavg: 63959.574
2018-08-15 13:16:18: RLMedia: 2 frames left in the queue on closing
2018-08-15 13:16:19: Exporting video completed in 17 seconds.
2018-08-15 13:16:01: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 13:16:01: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 13:16:16: Audio Decode Stats: Process 15442.000000, Wait 0.000000
2018-08-15 13:16:16: Audio Encoding Stats: Process 88.000000, Wait 15359.000000
2018-08-15 13:16:18: Video Decode Stats: Process 17229.000000, Wait 0.000000, Decode 14635.000000
2018-08-15 13:16:18: Video Encoding Stats: Process 992.000000, Wait 16242.000000
2018-08-15 13:28:48: Preparing to play audio to: Altavoces (Dispositivo de High Definition Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2018-08-15 13:28:48: Could not open audio output stream to play: Invalid device. Retrying with default parameters
2018-08-15 13:28:48: Preparing to play audio to: Altavoces (Dispositivo de High Definition Audio). Channel: 2. Sample rate: 44100. Sample Format: 8
2018-08-15 13:28:48: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 13:28:48: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 13:29:25: Preparing to play audio to: Altavoces (Dispositivo de High Definition Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2018-08-15 13:29:25: Could not open audio output stream to play: Invalid device. Retrying with default parameters
2018-08-15 13:29:25: Preparing to play audio to: Altavoces (Dispositivo de High Definition Audio). Channel: 2. Sample rate: 44100. Sample Format: 8
2018-08-15 13:29:25: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 13:29:25: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 13:32:32: Preparing to play audio to: Altavoces (Dispositivo de High Definition Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2018-08-15 13:32:32: Could not open audio output stream to play: Invalid device. Retrying with default parameters
2018-08-15 13:32:32: Preparing to play audio to: Altavoces (Dispositivo de High Definition Audio). Channel: 2. Sample rate: 44100. Sample Format: 8
2018-08-15 13:32:37: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 13:32:39: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 13:32:40: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 13:32:45: Preparing to play audio to: Altavoces (Dispositivo de High Definition Audio). Channel: 2. Sample rate: 48000. Sample Format: 8
2018-08-15 13:32:45: Could not open audio output stream to play: Invalid device. Retrying with default parameters
2018-08-15 13:32:45: Preparing to play audio to: Altavoces (Dispositivo de High Definition Audio). Channel: 2. Sample rate: 44100. Sample Format: 8
2018-08-15 13:32:47: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 13:32:49: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 13:36:35: RLMedia: MFT name: ‘H264 Encoder MFT’
2018-08-15 13:36:35: RLMedia: MF Setting Framerate: 24 / 1
2018-08-15 13:36:35: RLMedia: MF Setting Nominal Range: 2
2018-08-15 13:36:35: RLMedia: MF Setting Quality: 75
2018-08-15 13:36:35: RLMedia: MF Setting GOPSize: 72
2018-08-15 13:36:35: RLMedia: MF Setting Framerate: 24 / 1
2018-08-15 13:36:35: RLMedia: MF Setting Nominal Range: 2
2018-08-15 13:36:35: RLMedia: MF Setting Quality: 75
2018-08-15 13:36:35: RLMedia: MF Setting GOPSize: 72
2018-08-15 13:36:35: s16 sample format is not supported, fltp will be used
2018-08-15 13:36:35: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2018-08-15 13:36:35: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2018-08-15 13:37:02: RLMedia: Qavg: 64401.656
2018-08-15 13:37:02: RLMedia: 2 frames left in the queue on closing
2018-08-15 13:37:02: Exporting video completed in 27 seconds.
2018-08-15 13:36:37: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 13:36:41: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 13:37:01: Audio Decode Stats: Process 25876.000000, Wait 1.000000
2018-08-15 13:37:01: Audio Encoding Stats: Process 110.000000, Wait 25765.000000
2018-08-15 13:37:02: Video Decode Stats: Process 27553.000000, Wait 0.000000, Decode 23906.000000
2018-08-15 13:37:02: Video Encoding Stats: Process 911.000000, Wait 26701.000000
2018-08-15 13:39:57: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 13:40:06: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 13:40:06: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 13:40:06: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 13:40:17: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 13:40:17: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 13:40:17: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 13:40:19: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 13:40:20: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 13:40:20: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 13:40:20: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 13:40:20: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 13:40:20: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 13:40:20: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 13:40:21: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 13:40:23: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 13:40:23: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 13:40:23: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 13:40:28: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 13:40:28: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 13:40:29: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 13:40:43: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 13:40:44: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 13:40:44: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 13:40:44: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 13:40:45: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 13:40:45: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 13:40:45: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 13:41:02: RLMedia: MFT name: ‘H264 Encoder MFT’
2018-08-15 13:41:02: RLMedia: MF Setting Framerate: 24 / 1
2018-08-15 13:41:02: RLMedia: MF Setting Nominal Range: 2
2018-08-15 13:41:02: RLMedia: MF Setting Quality: 75
2018-08-15 13:41:02: RLMedia: MF Setting GOPSize: 72
2018-08-15 13:41:02: RLMedia: MF Setting Framerate: 24 / 1
2018-08-15 13:41:02: RLMedia: MF Setting Nominal Range: 2
2018-08-15 13:41:02: RLMedia: MF Setting Quality: 75
2018-08-15 13:41:02: RLMedia: MF Setting GOPSize: 72
2018-08-15 13:41:02: s16 sample format is not supported, fltp will be used
2018-08-15 13:41:02: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2018-08-15 13:41:02: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2018-08-15 13:41:31: RLMedia: Qavg: 64744.938
2018-08-15 13:41:31: RLMedia: 2 frames left in the queue on closing
2018-08-15 13:41:31: Exporting video completed in 29 seconds.
2018-08-15 13:41:05: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 13:41:05: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 13:41:08: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 13:41:08: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 13:41:25: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 13:41:27: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 13:41:29: Audio Decode Stats: Process 27014.000000, Wait 0.000000
2018-08-15 13:41:29: Audio Encoding Stats: Process 94.000000, Wait 26919.000000
2018-08-15 13:41:31: Video Decode Stats: Process 29099.000000, Wait 0.000000, Decode 25376.000000
2018-08-15 13:41:31: Video Encoding Stats: Process 945.000000, Wait 28203.000000
2018-08-15 13:43:53: RLMedia: MFT name: ‘H264 Encoder MFT’
2018-08-15 13:43:53: RLMedia: MF Setting Framerate: 24 / 1
2018-08-15 13:43:53: RLMedia: MF Setting Nominal Range: 2
2018-08-15 13:43:53: RLMedia: MF Setting Quality: 75
2018-08-15 13:43:53: RLMedia: MF Setting GOPSize: 72
2018-08-15 13:43:53: RLMedia: MF Setting Framerate: 24 / 1
2018-08-15 13:43:53: RLMedia: MF Setting Nominal Range: 2
2018-08-15 13:43:53: RLMedia: MF Setting Quality: 75
2018-08-15 13:43:53: RLMedia: MF Setting GOPSize: 72
2018-08-15 13:43:53: s16 sample format is not supported, fltp will be used
2018-08-15 13:43:53: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2018-08-15 13:43:53: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2018-08-15 13:44:22: RLMedia: Qavg: 64744.938
2018-08-15 13:44:22: RLMedia: 2 frames left in the queue on closing
2018-08-15 13:44:22: Exporting video completed in 29 seconds.
2018-08-15 13:43:56: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 13:43:56: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 13:44:00: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 13:44:00: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 13:44:16: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 13:44:18: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 13:44:19: Audio Decode Stats: Process 26156.000000, Wait 2.000000
2018-08-15 13:44:19: Audio Encoding Stats: Process 75.000000, Wait 26085.000000
2018-08-15 13:44:21: Video Decode Stats: Process 28338.000000, Wait 0.000000, Decode 24654.000000
2018-08-15 13:44:21: Video Encoding Stats: Process 937.000000, Wait 27457.000000
2018-08-15 13:45:36: RLMedia: MFT name: ‘H264 Encoder MFT’
2018-08-15 13:45:36: RLMedia: MF Setting Framerate: 24 / 1
2018-08-15 13:45:36: RLMedia: MF Setting Nominal Range: 2
2018-08-15 13:45:36: RLMedia: MF Setting Quality: 75
2018-08-15 13:45:36: RLMedia: MF Setting GOPSize: 72
2018-08-15 13:45:36: RLMedia: MF Setting Framerate: 24 / 1
2018-08-15 13:45:36: RLMedia: MF Setting Nominal Range: 2
2018-08-15 13:45:36: RLMedia: MF Setting Quality: 75
2018-08-15 13:45:36: RLMedia: MF Setting GOPSize: 72
2018-08-15 13:45:36: s16 sample format is not supported, fltp will be used
2018-08-15 13:45:36: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2018-08-15 13:45:36: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2018-08-15 13:46:03: RLMedia: Qavg: 64744.938
2018-08-15 13:46:03: RLMedia: 2 frames left in the queue on closing
2018-08-15 13:46:03: Exporting video completed in 27 seconds.
2018-08-15 13:45:39: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 13:45:39: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 13:45:43: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 13:45:43: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 13:45:58: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 13:46:00: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 13:46:01: Audio Decode Stats: Process 25257.000000, Wait 2.000000
2018-08-15 13:46:01: Audio Encoding Stats: Process 113.000000, Wait 25153.000000
2018-08-15 13:46:03: Video Decode Stats: Process 27105.000000, Wait 0.000000, Decode 23233.000000
2018-08-15 13:46:03: Video Encoding Stats: Process 904.000000, Wait 26252.000000
2018-08-15 13:46:20: Checking updates for ActivePresenter v7.3.2…
2018-08-15 13:52:08: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 13:52:08: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 13:52:20: RLMedia: MFT name: ‘H264 Encoder MFT’
2018-08-15 13:52:20: RLMedia: MF Setting Framerate: 24 / 1
2018-08-15 13:52:20: RLMedia: MF Setting Nominal Range: 2
2018-08-15 13:52:20: RLMedia: MF Setting Quality: 75
2018-08-15 13:52:20: RLMedia: MF Setting GOPSize: 72
2018-08-15 13:52:20: RLMedia: MF Setting Framerate: 24 / 1
2018-08-15 13:52:20: RLMedia: MF Setting Nominal Range: 2
2018-08-15 13:52:20: RLMedia: MF Setting Quality: 75
2018-08-15 13:52:20: RLMedia: MF Setting GOPSize: 72
2018-08-15 13:52:20: s16 sample format is not supported, fltp will be used
2018-08-15 13:52:20: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2018-08-15 13:52:20: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.
2018-08-15 13:52:52: RLMedia: Qavg: 64827.242
2018-08-15 13:52:52: RLMedia: 2 frames left in the queue on closing
2018-08-15 13:52:52: Exporting video completed in 32 seconds.
2018-08-15 13:52:23: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 13:52:23: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 13:52:26: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 13:52:26: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 13:52:43: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 13:52:45: RLMedia: Estimating duration from bitrate, this may be inaccurate
2018-08-15 13:52:50: Audio Decode Stats: Process 29868.000000, Wait 1.000000
2018-08-15 13:52:50: Audio Encoding Stats: Process 121.000000, Wait 29757.000000
2018-08-15 13:52:52: Video Decode Stats: Process 32078.000000, Wait 0.000000, Decode 27649.000000
2018-08-15 13:52:52: Video Encoding Stats: Process 1035.000000, Wait 31097.000000

phuongdv · August 16, 2018, 1:19am

Hi,

Please make sure that you have not cleared the Zoom-n-Pan option in the Export To Video dialog. If the problem still persists, you can upload the project file (and its external data folder named in the pattern PROJECT_FILE_files if any) to a cloud storage site like Google Drive then send the link to us.

Regards,

felix · May 23, 2024, 2:00pm

same problem with SCORM export? What shall I do?

I made sure to check the boxes for every mode (“show in mode”)

gregs · May 23, 2024, 2:19pm

Not sure the process being taken here, but…

Would it work to separately create the video as its own project and export as video,
verify that the Zoom and Pan are present, then import that video in a SCORM project?

ToanLS · May 25, 2024, 4:15pm

Hi @felix,

Please send your project to support@atomisystems.com so that we can check.
You can clone your project, delete all slides except the one with the issue, and shrink the project to reduce the file size before sending.

Regards

felix · May 27, 2024, 9:10am

ToanLS!

Thank you so much. No need for that. I made a mistake:

I checked all modes fort the slide properties BUT NOT FOR the zoom-pan effect itself.

Best
Felix