White appearance when switching from one slide to another in a video export

ActivePresenter Support Questions
1

Hello,
I have a project with several slides. Each slide contains video, audio, and various animations.
I export this project as an MP4 (i.e., video), and when I play the video, there is a blank space that appears. This blank space corresponds to the slide change. How can I prevent it from appearing?
Thank you for your response.
Have a nice day.

ActivePresenter version: 11.1.0

OS: windows 11

2

Hello,

Please send us your project file (.approj) and its external data folder named in the format PROJECT_FILE_files (if it exists) to support@atomisystems.com so we can check further.

If the files are large, you can upload them to a cloud storage site like Google Drive or Dropbox and share the download link with us.

Regards,