Video randomly stops and disappears in HTML

Hi,

I have a problem with playing videos in HTML.
I chose “loop” and also “show media controls”, so users can choose themselves when to stop and restart the video.
However, most videos stop playing before the end of the video and the video just “disappears” from the slide. Users had to go back to the previous slide, and then forward again, to be able to replay them, sometimes more than once.

Do you know a solution for this problem?

Kind regards,
Tessa

Hi Tessa,

Please set the video to show to the end of the slide to solve the problem.

image

Regards,

I tried it for one of the videos and it seems to be working.
Thank you!!
Regards