Video Blink and Blank issue

When i record video and export it then when I play it video blink and sometimes for 5-10 seconds blank page shown in totally black empty screen.

please help.

Hi,

Sorry to hear that you’re having problems with recording and exporting videos in ActivePresenter.
Please share the following files with us at support@atomisystems.com so that we can assist you better:
1.The ActivePresenter log. (ActivePresenter > Preferences > Miscellaneous > View Log)
2. A sample project and its external data folder named in the pattern PROJECT_FILE_files (if any). Note that this external data folder is automatically generated when the video or audio resources exceed 50MB. If the folder is not created, you can simply send us the project file (.approj).

Regards,
Hang