Very low Audio Volume when Screen Recording

When I start Screen Recording, I set the volume to the maximum from the Initial settings. However, the resulting sound is very very low!! This is very frustrating. I discovered that I can change the volume after I finish the recording from the Audio Timeline, but why does it is so low when I set it to the maximum from the beginning?

Hi Viorel,

Could you please try again and make sure to follow the below notices?

  1. If you want to record the System Audio, please increase the volume (the icon at the right corner of the taskbar) to 100%.
    image
  2. If you want to record your voice from the mic, do similarly with the sound input volume in the Window Settings.

Let me know if they work.

Regards,
Quynh Anh

Hello, I want to record my voice, could you please provide the step-by-step instructions for Windows “do similarly with the sound input volume in the Window Settings”. I do not know exactly what settings to do.

Hi,

Please take a look at this part in the support questions about Microphone from the Microsoft team.

If it does not work, please let me know your operating system so I can support you better.

Regards,
Quynh Anh

The volume of my voice recording is very low, but only in the Active Presenter.
It´s ok in Zoom and other applications.

I recently changed to a new notebook, Win 11, and I´m using the same USB-headset as before (Win 10, always the newest versions of AP). I made the test: the recording on the old notebook is fine, but on the new one it´s very very low. I need to increase it by 500% to be acceptable (but still low).

Seems to be a compatibility problem with Active Presenter.