Unable to start properly

The application was unable to start correctly(9x0000142). Click OK to close the application

Error time of starting

We don’t know if you’re talking about ActivePresenter or Saola Animate, what your operating system is.

Regards,

Windows 7 Professional
64-bit operating systems
2.40 Ghz

Hi,

What software you’re talking about? ActivePresenter or Saola Animate?
ActivePresenter requires Windows 7 SP1 with Platform Update or above.
More information on Platform Update for Windows 7 SP1 can be found here: https://www.microsoft.com/en-us/download/details.aspx?id=36805

Regards

Sir, ActivePresenter. may be problem with my OS