Hello! I have an . approj file and after I had downloaded and installed Active Presenter 8, I still can’t open the file with it! I have Windows 10. Could you please help me? I would have attached the file here but it says, oddly, “Sorry, new users can not upload attachments”…
Please send us the file to our support email: firstname.lastname@example.org. If the file is large, you can upload to a file storage and give us the link to access.
Thank you for answering me! I’ve just sent the file to that e-mail address.
Thank you and have a nice week-end!
Thanks for sharing the file.
After checking your project, we see that the project is missing video and audio.
Did you rename the project file?
ActivePresenter stores large audio/video resources of a project in an external data folder named PROJECT_FILE_files. When copying, moving, or renaming a project file, please make sure to copy, move, or rename its data folder (if any) accordingly.
In case you rename the project, please take a look at this thread to find a solution: