Problem: I have made two screen captures and the first one was perfect.
The second one came out very jittery and the jitters can be seen very clearly. How can this be fixed so there are no jitters in the recording?
Thanks
Alex
ActivePresenter version: 9.1.1 - 64-bit build. (Released: 2023.07.19)
OS: windows
Notes: Free verison
Hi Alex,
Would you kindly share the following files with us so that we can conduct a more thorough investigation?
The project file (.appro) along with its external data folder named in the form PROJECT_FILE_files (if any) as shown below:
The ActivePresenter log. To access the log, navigate to ActivePresenter > Preferences > Miscellaneous > View Log. You can mail us at support@atomisystems.com.
Best regards,
Hang