The ducking function does not reduce the volume of the background music when the narrator speaks

ActivePresenter Support Questions
1

Problem:The ducking function does not reduce the volume of the background music when the narrator speaks

ActivePresenter version:10.0

OS:windows

Notes:

2

Hi,

We’ve tested the ducking effect and confirmed that it works fine on our end. Could you please share your project file with us at support@atomisystems.com so we can take a closer look? If the file is large, please upload it to a cloud storage service such as Google Drive or Dropbox and send us the download link.

Regards,