Sorry, I forgot to mention, the PNGs and other formats work fine. But, I’d really like to use SVGs for small size and high quality.
Tried the SVG you provided, the result is still the same.
Here are the contents of the log:
2020-03-19T12:37:08 =============== Saola Animate 2.7.1 (Released: 2019.09.18) ===============
2020-03-19T12:37:08 OS: Windows 10 (10.0) x86_64 (10.0.18363)
2020-03-19T12:37:08 Host: AN515-52.
2020-03-19T12:37:10 libpng warning: iCCP: known incorrect sRGB profile
2020-03-19T12:37:32 Signing in...
2020-03-19T12:37:33 Sign-in completed.
2020-03-19T12:37:37 Registered new object after initialization, existing clients won't be notified!
2020-03-19T12:37:39 Checking updates for version 2.7.1 ...
2020-03-19T12:37:40 No updates available.
2020-03-19T12:37:43 Registered new object after initialization, existing clients won't be notified!
2020-03-19T12:38:27 Shutting down Saola Animate
I cleared the previous logs > re-installed Saola Animate after deleting all the previous folders, registry entries, etc. > Opened the program > Imported the SVG in the file > Closed it.
I’m sorry but I just want to make sure you deleted the right folder.
You can aslo try disabling firewall and turning off antivirus/security software on your laptop temporarily, then restarting Saola Animate.
No, I deleted the one from here: C:\Users\<Username>\AppData\Roaming\ATOMI. It had a folder with the name Saola Animate which contained Saola Animate.log and Saola Animate.ini.
I have no antivirus or firewall except the default Windows security.
With a long discussion and remote sessions with support, I was able to fix this issue.
The problem was with an application I had installed a few months back on my laptop. Even though I had uninstalled the application, my system was broadcasting the mime type of SVG file as document/ConceptDrawDIAGRAM instead of image/svg+xml.
So, I had to go to Windows Registry, navigate to Computer\HKEY_CURRENT_USER\Software\Classes\.svg and changed the value of the key named Content Type to image/svg+xml.
Many thanks for your detail information. I’ve had a very similar issue as yours with another software. The software uses svg as menu icon, and all icons can’t be loaded.
I aslo installed and uninstalled ConceptDrawDIAGRAM, your solution just works perfectly.