Ummraiyaan
(Marie Vesterling)
November 5, 2022, 8:30am
1
Problem:
Hi, when I start any presentation (html5) it always has the sound muted and one has to switch it one manually. Can I change this somewhere in the settings so that the presentation always starts with sound on?
ActivePresenter version: 9
OS: OS 12.6
Notes:
Hi,
Other uses have the same concern as yours. So, please check out the answer in this thread:
Hi,
It’s not possible to unmute the audio without clicking due to the autoplay policy on most browsers.
For more information about this policy of browsers, you can read at https://developers.google.com/web/updates/2017/09/autoplay-policy-changes
The best practice to overcome this issue is inserting a button on the first slide. The user must click on that button to start the course.
You can clear the Disable [Click or Tap to Unmute] Notification check box on Export to HTML5 dialog to remove t…
Hope it helps.
Best regards,