Software output not captured

ActivePresenter Support Questions
1

Problem: I am attempting to record my screen activity as I start and use an open source product called Stellarium on my laptop. Starting with my windows 10 desktop with a screen saver, I select the “record video” option which correctly shows the product launching. However, the software does not show on the screen after launch. As I use the software, I can see my cursor moving to select different software menu but only see my screen saver I am using the full screen screen capture setting. Do I have an incorrect setting on selecting the software capture area?

ActivePresenter Version: Required.

OS: Required.

Notes:

2

Hi,

It seems Stellarium uses OpenGL for displaying but ActivePresenter doesn’t support it. Please record Stellarium in the windowed mode (non full-screen) as a workaround.

Regards,