Problem: SCORM presentations do not resume correctly in the TalentLMS mobile app — they always start from the beginning instead of resuming from the last viewed slide.
ActivePresenter version: 10.0.0
OS: Windows 11
Notes: Although the presentations function correctly in a browser, they always restart from the beginning, instead of resuming from the last viewed slide, only when viewed in the TalentLMS mobile app. The “Resume Presentation” notification does not even appear.
I tested other presentations created with different authoring tools in the mobile app, and they work as expected.
I contacted TalentLMS support, and they informed me that the issue seems to stem from the presentations not transmitting the cmi.core.lesson_location command to the LMS when accessed via the mobile app.
After checking, we see that when re-entering to continue, the value of cmi.core.entry obtained from LMS must be ‘resume’
Entering the TalentLMS course from the desktop browser, TalentLMS returns this correct value
but when entering from the mobile app, it returns ab-initio.
This value indicates that the SCORM course has not been accessed before, so ActivePresenter runs from the beginning without displaying any content.
This is an error of TalentLMS.
However, ActivePresenter has settings to temporarily resolve this issue in case the LMS does not do it correctly.
Please access AP\templates\html5\js > open the rlprez.js file with a plain text editor.
Then, edit the value of d.ignoreScormEntryStatus from false to true > run ActivePresenter again > export SCORM again.
