Saola Animated internal server errror when Sign In

Everyone can help me fast, i got response like this when i sign in saola

Thanks for contacting us, and sorry for the inconvenience.
We’ve sent you a reply by email, and we’re also posting it here in case it helps others:
The internal server error you encounter when signing in is expected.

Starting from version 3.1, we changed the Saola Animate license policy from Subscription to Perpetual License.
On Dec 20, 2022, we notified you by email that:

  • We converted your Pro Lifetime subscription plan to 3 perpetual licenses with free lifetime upgrades.

  • Sign-in for subscription users would no longer be supported after 2023-06-30

Although the subscription service was officially deprecated in 2023, we only recently disabled it completely, which is why you are now seeing this error.

I’ve just forwarded the original email to you again.
Please activate Saola Animate using the product key provided in that email, instead of signing in.