I’m using the latest version of ActivePresenter on macOS and I’m having a very annoying issue in the Resources panel.
When I try to right-click an image, instead of opening the context menu, the image gets added directly to the scene/timeline. I usually have to try 4–5 times before the right-click menu finally appears.
This happens consistently and slows down the workflow a lot.
I’m using the latest macOS version and the latest ActivePresenter version.
We’re aware of this behavior on macOS, especially when the cursor moves slightly while right-clicking an item in the Resources pane. In that case, the action may be interpreted as dragging the resource into the slide/timeline instead of opening the context menu.
As a temporary workaround, please try to keep the cursor still for a moment before right-clicking the resource item. We understand this can be frustrating and may slow down the workflow.
Sorry for the inconvenience, and thank you for your patience.
I have tried many e-learning programs, and whenever I had a problem or wanted to make a suggestion, I rarely received a helpful response. Most of the time, my feedback was ignored or brushed aside, and I never felt that it was taken seriously.
The ActivePresenter team is completely different. They carefully read and consider every message and every suggestion. They genuinely care about their users and always do their best to help. Their support is not only professional and efficient, but also very kind and respectful.
I am truly impressed by their dedication and customer support. Thank you, ActivePresenter team, for making users feel heard and valued.
Thank you so much for your kind words. They truly mean a lot to us.
We’re delighted to hear that you’ve had a positive experience with our team. We always strive to listen to our users and take their feedback seriously, so it’s very encouraging to know that our efforts are appreciated.
Thank you for your support and for being part of the ActivePresenter community!
We’re glad to let you know that the issue you reported has been fixed in ActivePresenter 10.5.1.
Please update to the latest version to enjoy the improvements.
