Hello,
I had AP6 installed 3 years ago. My company has changed software providers and I need to upgrade. I have the AP6 License but when I choose to upgrade it has the old company and email in there. If I upgrade, is the license emailed to the original one that was registered? or are they presented as a download?
Hi,
Please email us at support@atomisystems.com with your product key, the new name and email address so that we can update the records.
When upgrading, we only update the license data on our server. You can download the latest version from https://atomisystems.com/download/ and reactivate the license using your original product key.
Receipt and invoice will be sent to the new email address you use when upgrading (not the original email if that differs).
Regards,