Questions not working

Problem: When I enter a Question - no matter if Fill in Text Entry or Drag and Drop the Submit button isn’t working and I get this field saying “Congratulations your answer is correct”. Both the button and the field are not clickable, cannot be changed and are also not working when testing it in html5. In the past, this was very smooth, so I’m not sure why this is happening.

ActivePresenter version: 8

OS: Mac 11.2


Hi Marie,

Could you kindly try deleting this feedback box and use the default Feedback Layers of this question?
Please refer to the tutorials below for more information:

If it’s not your case and the problem still persists, kindly send your project and external data folder (if any) via our email at
Here is another tutorial video for you to check how to send projects with external data folder (if any):
How to Send Projects with External Data Folders - ActivePresenter 8 - YouTube

Best regards,
Quynh Anh