Problema na hora dessa desgraça gravar

Problem:O gravador esta dando erro na hora de começar a gravar

ActivePresenter version: 9.1.3

OS:

Notes: 0/0

Hi,

Please describe your issue in more detail so we can assist you better.
A screenshot of the error is appreciated.

Besides, kindly send us the log file of ActivePresenter for further investigation.
To view the log, click the ACTIVEPRESENTER button > Preferences > Miscellaneous > View Log.
You can attach the log file here or send it to support@atomisystems.com

Regards,