Preview is showing left/right up/down scroll bars on Full Screen

ActivePresenter Support Questions
1

Problem: When I try to preview my project, it’s like it’s too large for my viewer. I can always zoom out, but on our website i’d like it to not show so big and needing to scroll. Do I need to format the size differently? And since it’s Desktop 1920 x 1080, then the viewport is 1920, im not sure what i should be decreasing to make it fully viewable every time i preview. Apologies as I come from using Articulate Storyline and Adobe Captivate, and am newer to Active Presenter.

Screenshot 2026-08-22 at 6.45.55 PM
Screenshot 2026-08-22 at 6.45.55 PM1920×1200 346 KB

ActivePresenter version: 10.5.1

OS: Mac

Notes: It says im a new user so it wont let me upload the project.

2

Hi,

Thanks for reaching out, and welcome to ActivePresenter!

Could you please send your ActivePresenter project (.approj) to support@atomisystems.com so we can take a closer look at the issue?

If the project is too large to attach, you can upload it to a file-sharing service and include the download link in your email.

Regards,
Hoa