Hello!
I would like to ask a question… as I have to change my old Mac because it has come to the end… I would like to know if ActivePresenter 9.1.5 is compatible with macOS 15.2 (Sequoia)
Thanks for the help, and I take this opportunity to wish everyone a Merry Christmas.
Hi Betty,
I would like to know if ActivePresenter 9.1.5 is compatible with macOS 15.2 (Sequoia)
Currently, we do not support macOS 15.2.
We’ll work on it and try to support it in the next update of ActivePresenter.
May your new year be filled with joy, health, and success 
Thank you for accompanying us.
BR,
Thuy
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Thank you for your reply @PhuongThuy_Le , you are always so kind!
I’m sorry it’s not compatible, because in that case I’ll have to stop with work, but I’ll look forward to the update. 
Thank you very much for the good wishes, which I return from my heart.
Happy New Year to you and the people you love.
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Dear @Betty,
Please check your email with the test ActivePresenter version sent.
You can test it on your new machine and let us know if any issues happen.
Thank you.
BR,
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Thank you so much @PhuongThuy_Le, as soon as my new Mac arrives I will definitely try it out and let you know.
I have no words for your thoughtfulness, and I feel much gratitude towards you, thank you very much!
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Hi @PhuongThuy_Le, finally downloaded the trial version today and tried it out.
I must say that it works great!
I have not encountered any problems.
In case any arise in the future I will keep you updated.
Thanks again.
Best regards
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Thank @Betty for your updates.
We are glad to know that the test version works fine.
Yes, if you face any issues, kindly let us know. We’re always here to help
BR,
I have the same problem. With my previous mac I could use Active Presenter without any problems, but with my new computer with Sequoia 15.2 I can’t. Can you send me the test version?
Please check the message box with the link of the ActivePresenter test version.
BR,
Thuy
Thank you for the link. I downloaded it and tested it, but I have the same problem I did with the other version. I get the mac circle with colours that goes around and around and nothing happens. I can’t even quit Active Presenter because it’s actually quit itself, even though the bar with all the options is still on the screen, so I have to start AP again and then quit it. I tried uninstalling and installing it again. I restarted the computer and nothing. It just crashes. Any advice?
For further investigation, kindly send us the following to support@atomisystems.com
- the log file of ActivePresenter. Here is the log file path: /Users/<user_name>/Library/Application Support/ActivePresenter
- a screenshot illustrating the issue
- the crash report (copy the content when the crash report appears and send it to us)
BR,