Not capturing video in resized screen

ActivePresenter Support Questions
1

Problem: I am trying to capture a specific screen section. When using the “custom” option, the preview version of what I captured is correct, but the saved version is in full screen and can see controls. I am using the free version and just updated to the latest version (was not happening before).

ActivePresenter version: ActivePresenter Free Edition
Version 8.4.0 - 64-bit build. (Released: 2021.04.29)

OS: windows

Notes:

2

Hi,

Can you please let me know your Windows version, and provide screenshots or a video that illustrates the issue?

Regards