No such file or directory

*interprocess exception (boost 7 native 7) No such file found .
I am trying to log into my account and keep getting the code above

Hi,

About the error you see: Interprocess exception (boost: 7, native: 2), you can perform the steps below to see if it addresses your issue:

  • Search for and remove the file named ActivePresenter 9.x.x (the suffix may vary based on the ActivePresenter version) located in the user folder.
  • Restart your computer and delete that file in case you cannot delete it for the first time.

BR,
Thuy