Mp4 export to scrom video does not launch

ActivePresenter Support Questions
#1

Problem: Imported a mp4 file to active presenter. Opn a tiltle and content and imported mp4 file. Exported mp4 video to scorm 1.2 which is what our LMS uses. Title slide appears but no sound or video. This feature worked fine prior to last week. Now it does not work.

ActivePresenter version: 8.3.1

OS: windows 10

Notes:

#2

Hi,

Could you please check if the issue happens on this site https://activepresenter.online/?
If it still doesn’t work, please send the project having the issue so that we can check. You can send it to support@atomisystems.com.
We just need the slide with the issue, so you can remove other irrelevant slides before sending the project.

Regards,