MKScreenCaptureGDIImpl: BitBlt error

Hello, after 2 hours of screen recording and stopping the capture I notced that AP recorded only 11 minutes (13:02:00 - 13:13:42). Part of the log file:

2024-11-08 13:02:00: Open audio device successes!
2024-11-08 13:02:00: flt sample format is not supported, s16 will be used
2024-11-08 13:13:42: MKScreenCaptureGDIImpl: BitBlt error
2024-11-08 13:13:42: MKScreenCaptureGDIImpl: BitBlt error

2024-11-08 13:16:50: MKScreenCaptureGDIImpl: BitBlt error
2024-11-08 14:58:22: MKScreenCaptureGDIImpl:StopCapture Frame: 11413, Drop: 103147, Encoded FPS 16.318219, Captured FPS 16.319649
2024-11-08 14:58:22: Recorded video data size: 108.4 MB

What can be reason of this error and how to avoid it?

Thanks, Maciej

Good morning,

Please attach the full log of ActivePresenter here so we can investigate your issue better. Or you can send it to our support email address support@atomisystems.com.

Looking forward to your response.
BR,
Thuy