Problem:
Hi, I am adding closed captions directly onto the video, in .vtt formal. I am not adding CC to the slide as then there is a mis-match between subtitles and the video, if the video is taken forward or backward.
But upon uploading the .vtt file on to the video, and then exporting it to HTML5 file, many times the subtitle doesn’t play at all, and many times it is the wrong file. I have checked, double checked, exported and tried this many times. This is happening on both a local server as well as when I upload it to a website.
Please email me so that I can share the files with you to get to know the issue.
ActivePresenter version: ActivePresenter Pro Edition
Version 9.1.0 - 64-bit build. (Released: 2023.06.02)
we are experiencing similar issues with the vtt-subtitles when adding them to inserted videofiles.
The subtitles are only shown when exporting the project in HTML Preview Mode
When pausing a video and jumping to a different position using the media controls of the video, the subtitles are not shown anymore. Reloading the Slide does not help.
Every 2nd or 3rd time the wrong subtitles are shown.
When exported as HTML5 (no matter if started locally or in our LMS), the subtitles are not shown at all
The checkbox “Show by Default” is active
ActivePresenter Pro Edition
Version 9.1.4 - 64-bit build. (Released: 2024.03.22)
Please send us your project file and its external data folder named in the pattern PROJECT_FILE_files (if any) to support@atomisystems.com so that we can investigate further.
By way way dear Atomi Team: It would be fantastic if the editing of the subtitles can improved. For example to mark such empty spaces all together and then delete them.
And… If I can wish something Each video should have an own Edit dialog. If we have several videos in one project, then editing window is for all. Can be irritating some times.
After rubbing the Magic Lantern I make the third wish. For translating… 500 or 700 lines one by one is also time consuming. What about upload a *.txt with the same timecode of course and the translated text?