Installer of Active Presenter 8.5.7 seems to be corrupted

Hey,

I tried to install Active Presenter 8.5.7 on Win 10 (10.0.19042) but when starting the exe-installer it shows “The setup files are corrupted. Please obtain a new copy of the program.”. I tried to download it again, also from atomi’s webside and additionally from chip.de and computerbild.de. I also tried another computer. Same problem everywhere.

Could you please check if you get the same error?

Regards,

Carsten

Hi,

Could you try downloading with this link to see if it works:
https://atomisystems.com/apdownloads/ActivePresenter_v8.5.7_setup.exe

Regards,
Quynh

Hey Quynh,

thanks for your help. Today your linked installer but also the installer from atomi’s download page work. They have another file size than yesterday (55 instead of 37 MB). Did you also change the file from the download page?

Regards,
Carsten

Hi Carsten,

There was a problem with CDN file caching in some regions including yours. We have cleared the cache so the problem has been fixed with the links on our website.

Regards,