HTML5 Preview and HTML Export are being generated with sound muted

ActivePresenter Support Questions
1

Problem:
I have found that both HTML5 and HTML Export files are starting with sound muted. There isn’t anything in the manual to answer my question.

I want them to be unmuted and set to a certain volume, so how can I do that?

ActivePresenter Pro - version: 8.5.8 - 64-bit build. (Released: 2022.07.28)

OS: Windows 10 Enterprise, Version 21H2, OS Build 19044.1889 installed 13/07/22

Notes:

2

Hi Jeanne,

I have replied you via email.
Please let me know there if you need any other assistance.

BR,
Quynh Anh