Green Screen doesn't remove background completely

ActivePresenter Support Questions
1

Problem:
Green Screen doesn’t remove background completely (even with a video that has completely black background), despite giving tolerance amount of 100%. All permissions are already given to the ActivePresenter app in the mac.

ActivePresenter version: 9.1.5 - 64-bit build. (Released: 2024.06.12)

OS: macOS 15.1.1

Notes:

2

Hi @Ambient,

Thank you for reporting the issue.
Our team will try to improve this feature in future updates.
For now, you should use completely different background colors to see if it works.

BR,
Thuy