German keyboard and shortcut problem Shift+[

ActivePresenter Support Questions
1

Problem:
Want to use the Shortcut: Shift+[ (Set start marker on time line)
If I switch to US keyboard-layout works fine.
But I use german layout. On german layout, I have to press AltGr+8 to get the [. So I tried Shift+AltGr+8, but nothing happens.

(Want to add: Even using only the shortcut [ (Move the Playhead to the start marker of the selected range) does not work on german layout. I should use Shift+8, but nothing happens)

Can somebody help me?
Thx
Thomas

ActivePresenter version:
Version 9.1.1 - 64-bit build. (Veröffentlicht: 2023.07.19)
OS:
Windows 10, configured in german
Notes:

2

Hi Thomas,

Thank you for reaching out to us regarding the shortcut issue you’re experiencing.
I’m afraid that ActivePresenter hotkeys might not be fully compatible with German.

Have a nice weekend.
Best regards,
Thuy

3

Thank you for the fast answer, Phuong.
(Unfortunartly, it is the most important shortcut of all)
have a good weekend, too
Best Thomas

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