Problem: When I am generating the HTML file the Active Presenter logo appears is in the video
ActivePresenter version: 9.3
OS: Ms
Notes: Hi, I am using a paid license for creating content with Active Presenter. Still it is paid license, I still have the AP logo visible in my generated tutorials.
How should I proceed to have the normal tutorial withiut the logo overlapping on the slides content?
Thank you in advance for your support.
Hi,
For your information, a watermark (the ActivePresenter logo) will appear in the output when non-free features are used. Please double-check whether your license has been activated in the app.
If your license is already activated but the watermark still appears, it’s likely that you’re using features that are only available in the Pro edition while holding a Standard license. This would explain the issue. Kindly refer to this comparison table for more details: ActivePresenter Feature Comparison - Atomi Systems, Inc.
If you’d like to continue using these features, you can upgrade from the Standard license to the Pro license by paying the price difference between the two editions.
If the issue persists, feel free to contact us at support@atomisystems.com with your product key, and we’ll be happy to assist you further.
Regards,