Embedded Fonts Not Loading Consistently

Problem: My content creators are attempting to create menu panels with specific fonts. On their Mac it looks fine. However once exported, the fonts may not load. On several Windows based test computers the exported animation with fonts defaults to a generic Times New Roman. On my (Windows) computer the font loads properly.

Saola Animate version: 3.0.0

OS: Windows 10

Notes: Historically, exporting multiple times will eventually give a project that has fonts that load, but there is no discernable difference in the exported files (js files, css file, html file) between working and not working. >P

Hi Feynt,

Did you check the Embed System Fonts option in the Document tab to see if it works?
image

If the problem persists, please share the project package (File > Save As > Package) to support@atomisystems.com so we can check.

Regards,
Tuyen