Crash Report 2: ActivePresenter Freezes When JavaScript Editor Left Open During Sleep Mode

ActivePresenter Support Questions
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Steps to Reproduce:

  1. Open ActivePresenter and load any project.
  2. Open the “Write JavaScript Code” window (from any interactive object or event that allows scripting).
  3. Leave the computer idle with the JavaScript editor open.
  4. Allow the computer to enter Sleep mode, then wait 1–2 minutes while it remains in Sleep.
  5. Return to the computer after this period.
  6. Observe that ActivePresenter becomes unresponsive and appears frozen.

Notes:

  • The freeze seems related to the JavaScript editor window being open during sleep.
  • The issue reproduces consistently under these conditions.
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Thank you for bringing this issue to our attention. We truly appreciate you taking the time to report it. Our team is currently reviewing the matter in detail.

Regards,

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