Case-insensitive Text Entry Question fails with Turkish capital letter İ (dot above I)

ActivePresenter Support Questions
1

Hello,

I found a problem with the “Fill in Text Entries Question” in ActivePresenter when using Turkish characters, specifically the capital letter “İ” (U+0130).

Steps to Reproduce

  1. Create a Fill in Text Entries Question.
  2. In the Correct Values field, enter a simple word:
  3. iyilik
    (This is a Turkish word, but the issue happens with any text containing “İ”.)
  4. Make sure Case Sensitive is turned off.
  5. Preview or test the project.
  6. Type the answer iyilik → It is marked correct (as expected).
  7. Type the answer İyilik (with a capital dotted İ at the beginning) → It is marked incorrect (unexpected!).

Expected Behavior

With Case Sensitive = OFF, the answer İyilik should be treated the same as iyilik, just like Iyilik or other letters.

Actual Behavior

When the input starts with capital dotted İ, ActivePresenter fails to match it, even though Case Sensitive is disabled.

Notes

  • This issue appears only with “İ” (capital dotted I), which is a unique character in the Turkish alphabet (Unicode U+0130).
  • All other characters work fine when Case Sensitive is off.
  • It seems ActivePresenter’s case-insensitive comparison does not handle the Turkish İ mapping correctly.

Questions

  1. Is this a known issue with non-English case mapping?
  2. Is there a workaround or update planned to handle this correctly?
  3. Could you consider adding proper Unicode case-insensitive comparison for languages like Turkish?

Environment

  • ActivePresenter Version: 9.3.0 - 64-bit build. (Released: 2025.04.08)
  • OS: MacOS 15.3.2 (24D81)

Thanks in advance for your help!

2

Thank you for providing the detailed report, we really appreciate it @BurhanBey
We’ve noted the issue and will look into it.

In the meantime, you can try adding correct values using a capital “I” if the correct value includes the letter “i” to overcome this issue.

Best regards,

1 Like