ActivePresenter Saola Animate Pricing Download

Bug - Video captured using v8.3.1 doesn't show cursor movements in 8.3.2

Problem: We have multiple licenses on multiple machines. We captured a video on V8.3.1 and then we want to edit it on v8.3.2.
Firstly, it shows an error for missing video file. We copied the missing .mkv video and supplied it to the missing file.

We noticed that cursor is not seen in editable mode on machine having v8.3.2 but is seen on machine having v8.3.1

Please refer to attached screenshots for better idea.

Slide 2 file was not missed when .approj file was taken from machine having v8.3.1 to v8.3.2. On that slide cursor is seen.

ActivePresenter version: v8.3.1 and v8.3.2
OS: WIN 10 on both machines

Hi Shri,

For performance reasons, ActivePresenter stores large audio/video resources of a project in an external data folder named PROJECT_FILE_files.
Thus, when copying, moving, or renaming a project file, please make sure to copy, move, or rename its data folder (if any) accordingly.

Please make sure the Render Cursor check box in the Video Properties is selected.

image

If not, please send your project to support@atomisystems.com so that we can check.
We just need the slide with the issue, so you can delete other irrelevant slides before sending the project.

Regards,
Hoa

Thanks a lot. it works! :slight_smile: