Bug Report 5: Font dropdown scrollbar doesn’t scroll with mouse (only moves when dragged far below list)

ActivePresenter
1

Hello ActivePresenter Support Team,

I’m encountering an issue with the scrollbar in the Font dropdown. When the dropdown is open, the scrollbar won’t move up or down with the mouse unless I drag well past the lower boundary of the list.

Steps to reproduce

  1. Create a new slide.
  2. Insert a Text Caption.
  3. Go to the Home tab and click the Font selector to open the font list.
  4. Try to scroll down by dragging the scrollbar on the right side of the list (as in the attached video/screenshot).

Actual result
The scrollbar does not move at all when dragged normally. It only starts moving if I pull the cursor significantly farther down than the bottom of the list.

Expected result
The scrollbar should move smoothly with normal up/down dragging inside the dropdown list.

Attachments
– Short video and screenshot showing the behavior.

Environment

  • ActivePresenter version: 9.3.0 - 64-bit build. (Released: 2025.04.08)
  • OS: macOS 15.6 (24G84)

Thank you!

2

Hi Burhan,

Thank you for taking the time to report this issue in such detail. We really appreciate it.
This is a known issue on our side, and our team is already looking into it.

Thanks again for your patience and support.
Regards,

1 Like
3

Hi Hang,
Thank you for your quick response and for confirming this is a known issue.
I appreciate your efforts, and I’ll be waiting for the fix in a future update.

Best regards,