Black brand on the sides of videos

Problem: another version before i used Active presente . version free, i didn’t have problem, but now my vedeos are getting a black band on the sides and i did not get them out. What i can do?

ActivePresenter Version: 7

OS: Windows 10


Hi Nivio,

Please provide some more information so that we can help:

  • A clear screenshot of the issue.
  • Where does the issue occur: in the editor, video output or HTML5 output?


Thank you for atteation.

with version 7

With version before



Can you please let us know the dimension of the project? Have you followed the YouTube recommended resolutions as described at ?


OK!! Thank you for the tip…