Black brand on the sides of videos

[Nivio_Bernardo]

Problem: another version before i used Active presente . version free, i didn’t have problem, but now my vedeos are getting a black band on the sides and i did not get them out. What i can do?

ActivePresenter Version: 7

OS: Windows 10

Notes:

[ToanLS (Toan Le)]

Hi Nivio,

Please provide some more information so that we can help:

• A clear screenshot of the issue.
• Where does the issue occur: in the editor, video output or HTML5 output?

Regards.

[Nivio_Bernardo]

Thank you for atteation.

with version 7

With version before

[phuongdv (Dao Viet Phuong)]

Hi,

Can you please let us know the dimension of the project? Have you followed the YouTube recommended resolutions as described at https://www.h3xed.com/web-and-internet/youtube-recommended-video-resolutions-for-quality-and-search-optimization ?

Regards,

[Nivio_Bernardo]

OK!! Thank you for the tip…