hello
i can not recording the topic .what is the problem and how can i solve it?
Hi,
The problem may be caused because ActivePresenter doesn’t have enough permission to record your audio.
For Window:
Kindly check if ActivePresenter has access rights to your computer microphone.
If the issue still persists, please update or install the audio driver following the steps below:
- Uninstall the audio driver.
- Restart your computer.
- Install the latest driver from the hardware manufacturer.
For macOS:
Please take a look at this guide to control access to screen recording on Mac to see if it helps:
On your Mac, control which apps and websites can access and record the contents of your screen.
Hope that the provided information resolves your issue.
BR,
Thuy