Audio in advanced actions

ActivePresenter Support Questions
1

Problem:

Hi,
I got an advanced action that consists of an audio + a javascript. if this action is triggered, the javascript runs smoothly but the audio is not played. If I have the same audio in the event that triggers the advanced action, the audio plays without any problem.

To sum up:
Advanced action (play audio 1 + Javascript) --> can’t hear audio.
play audio 1 + Advanced action (Javascript) --> I hear the audio.

Thanks,
Rolf

ActivePresenter version: 8

OS: Win10

Notes:

2

Hi,

We have checked but could not reproduce the issue. Could you please share the information about your browser? And share a sample file that has the problem so we can check? You can email it to support@atomisystems.com.

Regards,

3

Hi,

As I checked your project, the “ScheibenRotieren” advanced action that you are using doesn’t have audio in the Play Audio action, so please add audio to play.

audio
audio801×704 7.97 KB

Please let us know if you have any further questions.

Regards,

4

Omg, that’s embarassing!!!

Sorry for that! I added the Audio to the first advanced Action that popped up. I didn’t think that the other advanced Actions would still be in the Project after deleting all the other slides and shrinking the Project.

Sorry again and thanks,

rolf

5

Hi Rolf,

Please feel free to ask whenever you need help.

Regards,