Amazon Polly - SSO

ActivePresenter Support Questions
1

Problem: Cannot connect to Amazon Polly

ActivePresenter version: 9.1.3

OS: Windows 11

Notes:

I am trying to connect ActivePresenter to Amazon Polly. The AWS account that I am using is an SSO account, not an individual account. I can pull out the Access Key and Secret Key from the SSO service no problem, but I also am given a Session Token.

With the Access Key and Secret Key provided, testing authentication gives an error “The Access Key is invalid”.

I’ve checked the log, and it doesn’t add much:

{“message”:“The security token included in the request is invalid.”}

I suspect that this error is because I am not including the Session Token and am using an SSO account on AWS.

Are there any workarounds for linking to an SSO account?

2

Answering my own question for the benefit of others. Looks like in AWS you have to create an IAM role, then switch to that role and generate a specific Access / Secret Key pair.

1 Like