ActivePresenter is picking the wrong screen

i have two external monitors that are connected to my laptop. if i try to capture and record one of my screens by placing the capture area to the left screen for example, ActivePresenter is capturing the other screen.

ActivePresenter Version: 6.1.0

OS: Windoes 10



We will check and get back to you soon.


Hi again,

We have checked but could not reproduce the issue in our test. Can you please provide a screenshot showing how the monitors are laid out ( in Display settings of Windows). Please also make sure that all monitors have same DPI settings since ActivePresenter doesn’t work well with screens which have different DPIs.