ActivePresenter closes when exporting Video (in any format)

Problem:
The program keeps crashing when exporting a video. No error or message is available after the crash… Please note that the blur functionality is used.

ActivePresenter Version:
8.0.0 (free edition)

OS:
N/A

Notes:
2020-02-26 13:35:18: ActivePresenter 8.0.0 (Release Build: 2020.02.07) started

OS: Windows 10 (build 17763), 64-bit edition. Version: 10.0 - 64 bit

CPU Count: 8

Hostname: NL5xxx. Memory: 32,615 MB. Available: 26,452 MB. Memory Load: 18%

Project Location: c:\xxx

Disk Space: 487,245 MB (Free: 333,103 MB)

2020-02-26 13:35:18: TempDir: C:\Users\mvanoijen\AppData\Roaming\ActivePresenter\temp

2020-02-26 13:35:31: Failed to load icon: icon_question_12.png

2020-02-26 13:35:31: Failed to load icon: icon_question_12.png

2020-02-26 13:35:31: Failed to load icon: icon_question_12.png

2020-02-26 13:35:31: Failed to load icon: icon_question_12.png

2020-02-26 13:35:31: Failed to load icon: icon_question_12.png

2020-02-26 13:35:31: Failed to load icon: icon_question_12.png

2020-02-26 13:35:31: Failed to load icon: icon_question_12.png

2020-02-26 13:35:31: Failed to load icon: icon_question_12.png

2020-02-26 13:35:31: Failed to load icon: icon_question_12.png

2020-02-26 13:35:31: Failed to load icon: icon_question_12.png

2020-02-26 13:35:31: Opening project: xxx.approj

2020-02-26 13:35:32: PrepareRibbonBar: 488ms

2020-02-26 13:35:33: Failed to load icon: author_32.png

2020-02-26 13:35:33: RLMedia: deprecated pixel format used, make sure you did set range correctly

2020-02-26 13:35:33: Failed to load icon: author_32.png

2020-02-26 13:35:33: RLMedia: No streams to mux were specified

2020-02-26 13:35:35: Failed to load icon: author_32.png

2020-02-26 13:35:35: Failed to load icon: author_32.png

2020-02-26 13:35:36: Failed to load icon: author_32.png

2020-02-26 13:35:36: Failed to load icon: author_32.png

2020-02-26 13:35:36: Failed to load icon: author_32.png

2020-02-26 13:36:38: Failed to load icon: author_32.png

2020-02-26 13:36:38: Failed to load icon: author_32.png

2020-02-26 13:36:38: Failed to load icon: author_32.png

2020-02-26 13:36:39: Failed to load icon: author_32.png

2020-02-26 13:36:39: Failed to load icon: author_32.png

2020-02-26 13:36:40: Failed to load icon: author_32.png

2020-02-26 13:36:41: Failed to load icon: author_32.png

2020-02-26 13:36:41: Failed to load icon: author_32.png

2020-02-26 13:36:41: Failed to load icon: author_32.png

2020-02-26 13:36:42: Failed to load icon: author_32.png

2020-02-26 13:36:42: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.

2020-02-26 13:36:42: Audio Decoding Stats: Process 6.000000, Wait 0.000000

2020-02-26 13:36:42: Audio Encoding Stats: Process 1.000000, Wait 7.000000

2020-02-26 13:36:42: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.

2020-02-26 13:36:42: Audio Decoding Stats: Process 4.000000, Wait 0.000000

2020-02-26 13:36:42: Audio Encoding Stats: Process 1.000000, Wait 5.000000

2020-02-26 13:36:42: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.

2020-02-26 13:36:42: Audio Decoding Stats: Process 1.000000, Wait 0.000000

2020-02-26 13:36:42: Audio Encoding Stats: Process 1.000000, Wait 2.000000

2020-02-26 13:36:42: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.

2020-02-26 13:36:42: Audio Decoding Stats: Process 31.000000, Wait 0.000000

2020-02-26 13:36:42: Audio Encoding Stats: Process 13.000000, Wait 22.000000

2020-02-26 13:36:42: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.

2020-02-26 13:36:42: Audio Decoding Stats: Process 2.000000, Wait 0.000000

2020-02-26 13:36:42: Audio Encoding Stats: Process 1.000000, Wait 2.000000

2020-02-26 13:36:43: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.

2020-02-26 13:36:43: Audio Decoding Stats: Process 10.000000, Wait 0.000000

2020-02-26 13:36:43: Audio Encoding Stats: Process 4.000000, Wait 10.000000

2020-02-26 13:36:44: Failed to load icon: down_arrow_16_d.png

2020-02-26 13:36:44: Failed to load icon: down_arrow_16_d.png

2020-02-26 13:36:44: Failed to load icon: down_arrow_16_d.png

2020-02-26 13:36:44: Failed to load icon: down_arrow_16_d.png

2020-02-26 13:36:44: Failed to load icon: down_arrow_16_d.png

2020-02-26 13:36:44: Failed to load icon: down_arrow_16_d.png

2020-02-26 13:36:51: Failed to load icon: author_32.png

2020-02-26 13:36:52: Failed to load icon: author_32.png

2020-02-26 13:36:53: Failed to load icon: author_32.png

2020-02-26 13:36:54: Failed to load icon: author_32.png

2020-02-26 13:36:54: Failed to load icon: author_32.png

2020-02-26 13:36:54: Failed to load icon: author_32.png

2020-02-26 13:36:54: Failed to load icon: author_32.png

2020-02-26 13:36:56: Failed to load icon: author_32.png

2020-02-26 13:37:48: MF Version: 131184

2020-02-26 13:37:48: RLMedia: MFT name: ‘H264 Encoder MFT’

2020-02-26 13:37:48: RLMedia: MF Setting Framerate: 30 / 1

2020-02-26 13:37:48: RLMedia: MF Setting Nominal Range: 2

2020-02-26 13:37:48: RLMedia: MF Setting Quality: 70

2020-02-26 13:37:48: RLMedia: MF Setting GOPSize: 90

2020-02-26 13:37:48: RLMedia: MF Setting Framerate: 30 / 1

2020-02-26 13:37:48: RLMedia: MF Setting Nominal Range: 2

2020-02-26 13:37:48: RLMedia: MF Setting Quality: 70

2020-02-26 13:37:48: RLMedia: MF Setting GOPSize: 90

2020-02-26 13:37:48: RLMedia: Using AVStream.codec to pass codec parameters to muxers is deprecated, use AVStream.codecpar instead.

Hi,

Please share the project and its external data folder named PROJECT_FILE_files to support@atomisystems.com so that we can check.

Regards,