I import a pptx file and active presenter crashes.
Using: ActivePresenter Free Edition
Version 8.2.2 - 64-bit build. (Veröffentlicht: 2020.10.20)
I already uploaded log files via your reporting tool.
Is there maybe a known workaround ?
Is there a special property known / limitations with pptx files ?
Can you please share a sample PowerPoint file to email@example.com so we can analyze further?
Please check your Mail
We have received the file. We will check and get back to you as soon as possible.
We have checked and seen that it is a problem in ActivePresenter 8.2.2 when working with some specific PowerPoint files. We will release a fix for this problem in the next week.