Active Presenter crashes on startup


Active Presenter 9.0.7 crashes at startup and a window appears telling me this :

Active Presenter InformationInterprocess exception (boost: 7, native: 2): No such file or directory

I reinstalled the application but it doesn’t change anything.

ActivePresenter version: 9.0.7

OS: MacOS Catalina 10.15.7


Hi Gilloo,

This issue may happen in some rare cases. Please restart your computer to resolve it.


Restart my computer doesn’t resolve this issue.

In case you restarted your computer but the issue still persists, please try the following steps:

Hope that it helps.