Problem:
When exporting to Experience API, the export does stop with error message " a resource could not be added". This only happens on the Mac version. The WIN version can export the same project with the same settings seamlessly.
ActivePresenter version: 9.1.0 (happened already with 9.09)
OS: macOS
Notes: Screenshots are available if necessary.
Hi Jens,
Our team cannot reproduce the issue in your case.
Please send us your project and its external folder named PROJECT_FILE_files (if any) to support@atomisystems.com so that we can check it.
The files can be uploaded to a cloud storage site like Google Drive and sent to us via a link.
Regards,
Thuy
Thank Jens, for sending the project.
We try exporting your project to xAPI but everything works ok from our side.
It’s quite strange, so, we need further materials to investigate your case. Please provide us with:
You can attach them here or send them via our support email.
Regards,
Thuy
Hi @Jens,
We would like to inform you that the bug you reported in ActivePresenter has been successfully fixed in the latest update, which is now available.
So, please open the Help tab > select Check Updates to enjoy an improved and more stable ActivePresenter experience.
Have a good time,
Thuy
