Why can not videos be viewed on mobile devices?

Luis_Manuel_Moreno · January 22, 2019, 10:19pm

datnq · January 23, 2019, 2:28am

Hi Luis_Manuel_Moreno,

Could you please send us some information about your issue as below:

Saola Animate version
OS name and version
Browser name
Video format
Is your video not displayed or not played?

Best regards

Luis_Manuel_Moreno · January 23, 2019, 1:18pm

Hello,

Saola Animate version (last version)
OS name and version
Browser name (Google Crome)
Is your video not displayed or not played? (mp4)
13%20AM720×1280 22.3 KB

ToanLS · January 24, 2019, 2:58am

Hi Luis,

Can you please provide access to the animation, or send us the project package so that we can check?

Regards

Luis_Manuel_Moreno · January 24, 2019, 1:13pm

Hi,
Send Saola Pack. https://we.tl/t-3hkTXvu61n

ToanLS · January 25, 2019, 2:14am

Hi,

It works well on our mobile devices (both Android and iOS devices).
Maybe your device is too out of date, or you uploaded it to the server incorrectly.

Regards

Luis_Manuel_Moreno · January 25, 2019, 1:07pm

Hi,
Could you upload it to a test server to be able to watch it?

ToanLS · January 25, 2019, 2:42pm

Here you are, Luis
https://atomisystems.com/samples/saola-animate/temp/prueba/prueba.html

Regards

Luis_Manuel_Moreno · January 25, 2019, 3:21pm

Thanks,
saola animate allows export in scorm?

mackavi · January 25, 2019, 4:33pm

No, it’s their other product ActivePresenter that has built in SCORM capabilities. But you can do it manually.

Luis_Manuel_Moreno · January 25, 2019, 5:54pm

How would it be done manually?

mackavi · January 25, 2019, 9:11pm

The SCORM calls can be handled using any available SCORM wrapper - I normally use ADL’s own. Attach the wrapper to the project, set up the triggers for the SCORM calls and publish to HTML5.

You’ll then need a packager. There is a commercial option called Simple SCORM Packager and also a free node version by the same name.

If I get a chance, I’ll upload a sample next week.

Luis_Manuel_Moreno · January 25, 2019, 9:14pm

I would like to see it
Thanks

mackavi · January 27, 2019, 9:45am

Here’s a simple SCORM project that allows you to initialise the SCORM connection, get and set some data and then finalise the connection.

saola-scorm.saolapack (5.4 KB)
saola-scorm-content-package.zip (54.2 KB)

Luis_Manuel_Moreno · January 28, 2019, 2:39pm

Hi,
It doesn’t work
Thanks

mackavi · January 28, 2019, 4:08pm

You’ll need to be more specific. It’s been tested in Moodle, SCORM Cloud and an Internal LMS and runs fine in all of them.

natas123 · February 5, 2019, 1:46am

Hi mackavi
Nice example, all works nice but when i upload your zip to Moodle don’t take the “scormStudentName” say Hi undefined. You know where the problem may be ?
Thanks and sorry for my bad English

ToanLS · February 5, 2019, 5:17am

Hi Angel,

I see that the sample works fine when uploading to Moodle demo sandbox at https://demo.moodle.net/
I guess that the format of the student name (cmi.core.student_name) in your Moodle version is incorrect so you got undefined. The format should be: “last name, first name and middle initial. Last name and first name are separated by a comma.”
You can check by editing startScormEvent function in Functions pane, change line 7
from

scormStudentName = tmpName.split(',')[1];

to

scormStudentName = tmpName;

Regards

mackavi · February 5, 2019, 8:10am

Hi Angel,

Are you able to post the Moodle SCORM Debug log?

natas123 · February 10, 2019, 8:14pm

Hi toanis
I have changed the variable as you indicate and now if it shows the studentname well. Thank you so much for everything